Sim Golf Malaysia is an indoor golf centre, powered by TrackMan Simulators. We cater to golfers and enthusiasts to experience the game without being on the actual fairways and greens.

 

We strive to bring new customer experience in terms of indoor golfing and enhance it to another level via the use of cutting edge technology while making it easily accessible and fun for all level of golfers.

RETAIL OPERATIONS MANAGER 

 

Responsibilities

 

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Ensure delivery of excellent member service
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.

 

Qualifications:

 

  • Must have experience in retail operations and customer service experience
  • Preferably some one with retail experience in a start up environment
  • Excellent problem solving skills
  • Excellent communication skills
  • Candidate who knows / loves to play golf would be advantage
  • Willing to work in a non-traditional working schedule 

RETAIL OPERATIONS EXECUTIVE / FRONT DESK

 

Responsibilities

 

  • Seeing and managing the operation of Sim Golf retail store
  • This position is generally responsible for overall sales and customer service
  • Enforcing all retail policies, procedures, initiatives & directives.
  • Provide high level customer service and hospitality to clients
  • Assist retail operations manager in daily studio tasks and projects
  • Maintenance of equipment and cleanliness of the store
  • Attend to all queries from customer

Qualifications:

 

  • Preferably some one with retail experience
  • Must have customer service experience
  • Must have the ability to prioritize and multi-task within a fast-paced environment
  • Excellent communication skills
  • Candidate who knows / loves to play golf would be preferred
  • Open to part – timer
  • Flexibility to work a non-traditional schedule